New Technology Improves Communications Between 911 Centers and Alarm Companies
ADS Security has worked closely with Hamilton County Emergency Communications District and is excited to announce the implementation of a new alarm dispatching technology. This technology will cut down on 911 processing time by 2-3 minutes for the residents of Hamilton County.
There are three main benefits of this automated program:
1. The electronic transmission of data virtually eliminates mistakes and miscommunication with humans talking over the phone.
2. The elimination of a phone line from the transmission process can cut down 911 processing time by 2-3 minutes. This can save lives, help authorities more quickly extinguish fires, and help apprehend criminals.
3. This program minimizes call volume into emergency communication centers. This can save municipalities money and resources that can be better allocated elsewhere to serve the community.
Hamilton County is the first community in Tennessee to go online with ADS Security and utilize this new technology. ADS plans to continue to work with communities across the Southeast to roll this program out more broadly.