Our proprietary, award-winning Monitoring Center is the heartbeat that supports everything we do at ADS. Our certified and dedicated team of professionals operate 24/7, 365 days a year to protect your home, business, and loved ones.
How does our Monitoring Center work?
The ADS UL-listed Monitoring Center is one of the most technologically advanced and highest regarded in the industry. Our facility has achieved and continues to maintain the prestigious Five Diamond certification recognized by the Central Station Alarm Association (CSAA).
What does it mean to be CSAA Five Diamond certified?We are committed to random inspections and quality criteria standards by a nationally recognized testing laboratory such as UL.We are committed to the highest levels of customer service.We are committed to ongoing job-related education and testing by having 100% of our monitoring center operators certified using the CSAA online training series.We are committed to raising the industry standards through CSAA membership and participation in its activities.We are committed to reducing false dispatches.
What does it mean to be CSAA Five Diamond certified?
"The police were able to solve four break-ins because of my alarm system. ADS called right away within seconds of it alerting, and as soon as I said, "No, it shouldn't be going off", the operator called the police. She should know she changed somebody's life - and not just mine but the people in my neighborhood who were never going to get their stuff back, and they got their stuff back because she was prompt...I need her to know that. I'm never leaving ADS - ever. It's just a done deal, customer for life."
Jennifer Edwards, Murfreesboro, TN
The Free For Life referral program offers cash rewards to those who refer their family and friends to ADS.
If you are a customer of ADS, visit myadssecurity.com and sign-up for a My ADS account to start submitting your referrals online!
Have questions? Contact ADS at 1.866.837.8110 to learn more about this exciting program.
* To maintain Free For Life billing status, the seven (7) referred customers must be active accounts, in good standing, within the ADS service area. If the number of qualified referrals drops below seven (7), replacement referrals must be provided within ninety (90) days in order to maintain Free For Life account status. If replacement referrals are not provided within ninety (90) days, Free For Life status is relinquished until replacement accounts are active. Free For Life status includes life safety system monitoring and EverLink® cell service only. Exclusions include, but may not be limited to, advanced services such as EverLink Pro®, ADS® Aniware®, ADS® RemoteView®, ADS® SecureDoor®, Service Plans and Timer Tests. This offer does not include monitoring on leased systems, commercial fire monitoring or fire tests and inspections. Other exclusions may apply. Multi-site and chain accounts are limited to one location at Free For Life status.
ADS Security (ADS), a regional electronic security company based in Nashville, Tenn., was named the 2014 Dealer of the Year by SDM magazine. The annual award recognizes ADS for inspiring their peers with the distinct ways they’ve approached their business, the industry, and the community around them. “ADS, SDM’s 2014 Dealer of the Year, uniquely embraces the traditional qualities of security and peace of mind, while delivering what today’s customers need through advanced technologies of mobility, automation, and the cloud,” said Laura Stepanek, editor of SDM. “And as a growing security company, ADS has implemented the right recipe for success — by offering the kind of customer service that will create ‘raving fans’.” “This award is recognition of the power of a simple idea - when inspired employees work together with a commitment to delivering legendary service to their customers there is no limit to the success they can achieve,” said ADS President & CEO, John Cerasuolo. “I salute each and every one of our employees for making ADS a company worthy of this prestigious award."
Better Business Bureau
Central Station Alarm Association
Formerly Security Network of America
Security Distribution & Marketing Top 100
National Fire Prevention Association
Security Industry Alarm Coalition
Alabama Alarm Association
Tennessee Electronic Security Association
False Alarm Reduction Association
Formerly National Burglar & Fire Alarm Association
Society of Industrial Security Professionals
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