You Are In
We’ve spent 28 years building ADS Security to be one of the top security companies in the Southeast. From home to business security, we work hard every single day to provide our more than 100,000 customers the safety and security they deserve. Ranked as the 19th largest security firm in the nation, we have the expertise of the large companies but are small enough to provide you local, legendary customer service.
Visit our Customer Stories Page to see how we have helped our customers get the peace of mind they deserve.
No Stupid Questions
We know, a lot of things have changed. Don’t worry, there are no stupid questions. Read through our frequently asked questions, or reach out to us below. We are happy to help and are here for you day and night.
Great and timely service!
Very good service Polite Efficient Nice conversation
I would recommend JT to anyone for his patience and professionalism during installation of my new service. I look forward to my future service. I have received good ratings from my friends that is already with your company. Again I am looking forward. Thanks.
We love our new ADS security/camera system! Our technician, sales rep and customer service have been an absolute joy to work with through the entire process. We highly recommend this company for your security needs.
Everyone was professional, knowledgeable and helpful!
Myrtle Beach, SC
Very professional and friendly.
Barry and Becky A
ADS has done a stellar job in each house we’ve owned. They are very professional and have great rates and promotions. We will continue to choose ADS for our home security needs.
The sales guy Bob was amazing at explaining what we needed and didn’t try to sell us things we didn’t need. He listened to what we were looking for in the system and definitely delivered. The install guy was just as nice and professional. 100% recommend.
Been with this company for well over 20 years. Most of their people have always been outstanding with a great attitude. The young man that came by today for a service call was no exception, as always a great attitude. Thank you Michael.
They are always courteous, friendly and professional. Thank you for all you do!
Service technician Andy Roberts always professional on his service calls. Had to have control pad replaced, and he ensured all sensors were functioning properly before leaving the premises. He is very knowledgeable with the system, and always shows ways to navigate through your consol or telephone to understand their functions. Always satisfied with customer service, service technicians, and monitoring centers response time on alarms and equipment tampering.
Always top notch service! Kerry is an excellent technician.
Installation guys were very knowledgeable and even cleaned up after themselves, sweeping up drywall. The only reason I am not giving ADS a 5 star review is due to 2 things. 1 I wish that the company would have a checklist of sorts of what is going to be needed to switch service to them. For example needing firewall info, IT info, user IDs on old system, master codes, etc. Had I known that I would all this stuff I would have had it ready before they arrived to help speed up the install and also to keep from bring interrupted all day long. 2 the live camera recording is on a separate app than the alarm system which is not convenient. And because I didn't have the firewall info ready, the live feed for cameras was not finished so cameras can't be viewed on app yet. I was told they would come back to finish it once they had what they needed but it's been a week and still no cameras on the app and no one has stopped by or checked in about the status of this issue.