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Frequently Asked Questions (FAQs)

Results for "lifetime guarantee"

What is the best way to upgrade from 3G to 4G LTE?

To schedule your appointment upgrade, you can contact us at 866-326-6595 or via email. Customers with loyalty dollars, a lifetime guarantee and/or service plan get the upgrade for free!

Can I pay for the equipment monthly along with monitoring?

The cost of our home security equipment, which includes our lifetime guarantee and free installation, is paid up front. We keep our equipment costs as low as possible to make sure everyone has an opportunity for a safe, secure home.

What makes ADS Security better than other home security companies?

We go above and beyond to provide straightforward, incredible service that you can trust. We are the only security company that provides all residential security customers with a lifetime guarantee and free, professional service for life. That means that, if something happens to one of your products, we’ll be out to fix it free of charge.

We are also one of the only security companies to offer a free loyalty program and a referral program so our customers can upgrade their security system without breaking the bank.

What comes with your home security systems?

Your home is unique, and your security system should be too. That’s why at ADS we will work with you to build a system that is totally customized for your home.  We’ll make sure you get everything you need, and nothing that you don’t. That said, no matter what system you get, every home security system comes with our premium touchscreen security keypad, a smoke and carbon monoxide detector, our lifetime guarantee, free service for life, 24/7 live customer support, and our smart security app.

Take this short quiz for an instant recommendation on the perfect home security package for you.

Do you have any customer perks?

Yes, we do! In addition to our professional monitoring, free installation and lifetime guarantee, we offer our customers several different perks. These include earning money when you refer friends and family through our referral program, seamlessly transitioning your system with our moving program and earning rewards with our loyalty program.

Does ADS Security require a contract?

We want to make sure we provide you with the best service possible, so all of our security packages have a 36-month agreement. For our home security customers, you’ll get a lifetime guarantee on all our products and services, cutting-edge technology and 24/7 live customer support. For our commercial security customers, our 36-month agreement comes with leading security technology at a discounted price, discounted service and 24/7 live customer support.

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