We love our new ADS security/camera system! Our technician, sales rep and customer service have been an absolute joy to work with through the entire process. We highly recommend this company for your security needs.
Sabrina Spann
Chattanooga, TN
Everyone was professional, knowledgeable and helpful!
Sara Weld
Myrtle Beach, SC
Very professional and friendly.
Barry and Becky A
Nashville, TN
Wonderful service!!!
Stasha R
Nashville, TN
ADS has done a stellar job in each house we’ve owned. They are very professional and have great rates and promotions. We will continue to choose ADS for our home security needs.
Chris Scott
Jackson, TN
The sales guy Bob was amazing at explaining what we needed and didn’t try to sell us things we didn’t need. He listened to what we were looking for in the system and definitely delivered. The install guy was just as nice and professional. 100% recommend.
CrypticStaten
Melbourne, FL
Been with this company for well over 20 years. Most of their people have always been outstanding with a great attitude. The young man that came by today for a service call was no exception, as always a great attitude. Thank you Michael.
Brenda Phillips
Huntsville, AL
They are always courteous, friendly and professional. Thank you for all you do!
Dedria Smith
Tuscaloosa, AL
Service technician Andy Roberts always professional on his service calls. Had to have control pad replaced, and he ensured all sensors were functioning properly before leaving the premises. He is very knowledgeable with the system, and always shows ways to navigate through your consol or telephone to understand their functions.
Always satisfied with customer service, service technicians, and monitoring centers response time
on alarms and equipment tampering.
David Schmidt
Augusta, GA
Always top notch service! Kerry is an excellent technician.
c w
Nashville, TN
Installation guys were very knowledgeable and even cleaned up after themselves, sweeping up drywall. The only reason I am not giving ADS a 5 star review is due to 2 things. 1 I wish that the company would have a checklist of sorts of what is going to be needed to switch service to them. For example needing firewall info, IT info, user IDs on old system, master codes, etc. Had I known that I would all this stuff I would have had it ready before they arrived to help speed up the install and also to keep from bring interrupted all day long. 2 the live camera recording is on a separate app than the alarm system which is not convenient. And because I didn't have the firewall info ready, the live feed for cameras was not finished so cameras can't be viewed on app yet. I was told they would come back to finish it once they had what they needed but it's been a week and still no cameras on the app and no one has stopped by or checked in about the status of this issue.
Cara Garner
Clarksville, TN
Absolutely outstanding service, technician arrived on time, was very knowledgeable and got the job done in record time! The entire process with ADS Security was very satisfying even the new employee, Jay that originally signed me up stopped by to check on everything.
This company has outstanding customer service.
Many thanks, Judy
Judy Womack
Sanford, NC
Since day one, we’ve received nothing but the best of service from everyone at ADS. Chris Admunson has been a great sales representative for the company and has helped us every step of the way. Mike and Justin with the installation team were awesome as well and explained all the details with our security system very clearly. Best attribute about this company in my opinion is the relationship they build with their clients. Awesome service!
Nicholas Skatell
Sanford, NC
Professional service and found and fixed our problem quickly. Thanks!
Richard Williams
Chattanooga, TN
