ADS Security - Terms, Conditions, Policies & Legal Disclaimers


Terms of Service

The ADS Security (“ADS”) website is owned and operated by ADS Security, L.P. The Terms and Conditions (“Terms”) discussed, as follows, apply to all materials, online communications and other information that is or becomes available on the ADS website. By accessing and using the ADS website you agree to abide by these Terms and any modifications thereto.  In the event that you do not comply with these Terms, ADS may, at its sole discretion and without notice, block or restrict your access to this website and/or pursue legal action against you for any alleged or actual violation of these Terms.

User Conduct

In connection with the use of the ADS website, you shall abide by all applicable federal, state or local laws, including those pertaining to such areas as libel, slander, defamation, trade libel, product disparagement, harassment, invasion of privacy, tort, obscenity, indecency, and copyright or trademark infringement. The information available on the ADS website may include intellectual property that is protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries (“Intellectual Property Laws”). Such Intellectual Property Laws generally prohibit the unauthorized reproduction, distribution or exhibition of all text, photographic and graphic (art and electronic) images, and other protected materials. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties.


The information on the ADS website, including, without limitation, all design, text, images, press releases, and other information, is protected under United States and other copyright laws and is owned by ADS or used under license from the copyright owner. You may download copyrighted material for your personal use only.  However, you may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content of the ADS website without ADS’s prior written consent. If you copy or download any information from the ADS website, you agree that you will not remove or obscure any copyright or other notices or legends contained in such information.
Any unauthorized use of any materials on the ADS website may violate copyright laws and other communications regulations and statutes. You are advised that ADS will aggressively enforce its intellectual property rights, including the seeking of civil damages, penalties, injunctive relief and, if permissible, criminal prosecution.


The trademarks, logos, and service marks (collectively “Trademarks”) displayed on the ADS website are trademarks of ADS. Unauthorized use of any of the Trademarks is strictly prohibited and nothing contained on the ADS website should be construed as granting you any license or right to use any of the Trademarks for any purpose without ADS’s prior written consent. Any unauthorized use of any materials on the ADS website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You are advised that ADS will aggressively protect its Trademarks to the fullest extent of the law.


These Terms may be modified by ADS from time to time and any future modifications will be binding on you immediately upon posting.


The policy below outlines the ADS Security (ADS) website disclaimer of warranties, damages, and release and indemnity.

Disclaimer of Warranties

The ADS website is provided on an “as is” basis without warranties of any kind, either expressed or implied, including without limitation warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. Neither ADS nor its affiliates warrant that any information is complete or accurate, that the ADS website will be uninterrupted or error free, or that any information is free of rogue programming.

Limitation of Damages

Under no circumstances, including negligence, shall ADS or its affiliates be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result from the use or inability to use the ADS website, including without limitation use of or reliance on information available on the ADS website, interruptions, errors, defects, mistakes, omissions, deletions of files, delays in operation or transmission, non-delivery of information, disclosure of communications, or any other failure of performance. ADS specifically disavows legal responsibility for what you may find on websites external to the ADS website, or for personal opinions of individuals posted on this or any website, whether or not sponsored by ADS, established for the purpose of permitting free exchange of personal opinions or discussion.

Release and Indemnity

You hereby release and waive any and all claims and/or liability against ADS and/or affiliates arising from or in connection with your use of the ADS website. You also agree to defend, indemnify and hold harmless, ADS and affiliates, from and against, any and all claims or liability, including costs and attorneys fees, arising from or in connection with your use of the ADS website or failure to abide by applicable law.

Linked Websites

The ADS website provides links to other websites only for your convenience, and is not responsible for the availability or content of these third party websites, nor does ADS endorse, warrant or guarantee any products, services or information described or offered at such websites. Further, your use of any third party websites is at your own risk and governed by the terms and policies of those websites.


These Disclaimers may be modified by ADS from time to time and any future modifications will be effective immediately upon posting.

Privacy Policy

ADS Security (ADS) is committed to protecting your privacy. Any information we collect is stored on servers owned by ADS which are held in physically secure locations and are protected by firewall and password based security measures. The policy below outlines what information we collect, why we collect it, and how we use that information.

Basic Information We Collect and What We Do With It

In the course of providing or attempting to provide services to you, ADS may collect basic personal information that can be used to identify you (“Personal Information”), including, but not limited to, your name, service address, billing address, telephone numbers, email address, billing information including your bank account or credit card number, social security number, credit score, correspondence and communications records, and the specific products and services you have purchased from ADS. We use this Personal Information to provide you with information about your account, personalize your use of the website or other requested services. However, we do not share your Personal Information with third parties except as allowed or required by applicable law, including, without limitation, making disclosures (i) that are necessary or advisable to protect the rights, safety and property of ADS or others, (ii) that are necessary or advisable to conform to legal or regulatory requirements, (iii) to third parties in connection with the performance of services; (iv) to credit bureaus in connection with determining credit scores; and (v) as requested by law enforcement or other emergency agencies.

ADS may also collect aggregate data and information that cannot be used to identify you (“Non-Personal Information”), such as website activity logs, statistics on particular services purchased by customers, the number of alarm signals received, average customer tenure, customer demographics, and the like. We do this in order to spot general patterns of use on our website and to better understand our customer interests and activities to help us improve the design of our website or service offerings. However, none of the information collected can be used to identify you.

Security of Online Transactions and Orders

In order to ensure the security of your personal information during online transactions and orders, ADS has policies and procedures in place to protect your personal information from loss, misuse or alteration.  If you place a request or order through the ADS website, we will prompt you for address and contact details that will allow us to accurately fulfill and invoice you for the items you request or order. If we ask you for particularly sensitive data, such as credit card information for payment, then this is passed over a secure socket layer (SSL) protocol with a 128-bit encryption key.  SSL is an encoding algorithm that encrypts information passed between your computer and ADS in an effort to prevent unauthorized access of your personal information. Further, we provide a third party certificate which can be used to verify the credentials of the ADS server you are supplying the details to. In the case of credit card information, this is stored on a server separate from other customer’s information and is destroyed after any payment has associated with an order has been processed. In particular, this information is not stored with your user profile and is not accessible via this mechanism. In addition, our personnel who have access to your data have been trained to maintain the confidentiality of your personal information.

Username and Password Security

Some areas of the ADS website are accessible only by secure login.  For example, in order to access your account information, you may be asked to log in to your account by entering your username (email) and password. You are solely responsible for all activities that occur in connection with your login, thus ADS recommends that you take steps to protect the confidentiality of your username and password. If you become aware of any disclosure, loss, theft or unauthorized use of your username or password, please notify ADS immediately.

Use of Cookies

Cookies are pieces of data that are stored by your browser on your computer’s hard disk. The ADS website needs to use cookies in order to remember your preferences and to function properly, but the cookies we set up do not contain any information that can identify you.

Email Communications

If you provide your email address to us, you consent to our use of your email address to notify you of information that may affect your account or to provide you with the information you have specifically requested. If you send us an email message, you also consent to our use of your email address to answer the message we received from you. Your email address will not be used for any purpose other than those listed in this policy.

Disclosure of Information to Third Parties

ADS respects your right not to be contacted unless you want to.  Thus, we do not sell, trade, give, or rent information that can identify you personally to any third party. However, ADS does use third parties in order to fulfill certain functions on your behalf. For example, in order to ship a package to you, we have to tell the shipping company your name and address and possibly phone/fax number. In these cases, we only disclose the information necessary to perform that specific function.

Your Consent

By using the ADS website, you are consenting to us collecting and using the information as stated above.

The ADS Privacy Policy may be modified from time to time and any future modifications will be posted immediately so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


All alarm companies that install, monitor, service, or respond to alarm systems are required to be licensed by the state in which they operate. In order for an alarm company to seek licensure, they must have a Qualifying Agent who has passed rigorous licensing examination.

In addition, each individual applicant, partner, or corporate officer must meet the following requirements:

  • Be 18 years or older
  • Undergo a criminal history background check through the Federal Bureau of Investigation (FBI)
  • Have committed no offense or violation of the Alarm Company Act that would be grounds for license suspension or revocation

ADS proudly upholds these high industry standards and holds licenses in the following states:

  • Alabama
    0001, 072, 073, 080, 094, 1562, 0231, 6998, 0273, 0299, 0625, 0629, S-47409
  • Florida
    EG0000097, EF20000867, 17582-0001-2008, 217434-0001-2011, EF20000960
  • Georgia
    LVA205166, LVU205838, LVU406710, LVA206037, LVA206076
  • Illinois
  • Mississippi
    15008579, 15005720
  • North Carolina
    SP.FA/LV.31868, 2554-CSA
  • South Carolina
    BAC.13696, BAC.13626, FAC.13663, FAC.3321, BAC.5181, BAC.13777, FAC.13731, FAC.13633, BAC.13780, FAC.13733
  • Tennessee
    LV00599, LV00511, 183, 685, 1417, 1571, 1951

State of Alabama Notice. If Customer is a resident of the State of Alabama, complaints may be directed to The Executive Director, The Alabama ElectronicSecurity Board of Licensure, 7956 Vaughn Road, Suite 392, Montgomery, AL 36116. Customer may also call (334) 264-9388 or fax to (334) 264-9332.

North Carolina Contact Information. North Carolina Alarm Systems Licensing Board, 3101 Industrial Drive, Suite 104, Raleigh, NC 27609, Telephone Number(919) 788-5320.

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