You have been directed to this page because Alarm One has recently merged its business with ADS Security. ADS is privately owned and operated with 23 offices throughout the Southeast. ADS is one of the most admired, distinguished, and awarded security companies in the country. What does this mean for you, our valued customer?
As a customer of ADS Security, your property will be monitored by the state-of-the-art ADS Monitoring Center and you will have access to a wide range of products and services for superior protection. The ADS elite, private Monitoring Center is UL-listed and Five Diamond certified, so you can rest assured that your property will be monitored by highly-trained operators. ADS offers a broad selection of next-generation security and automation technologies for your home or business. Take advantage of remote arming and disarming from your phone, security cameras, smart home products, managed access control systems, and much more.
To help make your transition to ADS a smooth one, here is what you can expect moving forward:
1. Your current invoicing method with Systems By Design will automatically transfer to ADS Security. Please begin remitting all payments directly to ADS Security.
2. You will receive a letter from ADS notifying you of the date by which your alarm system will begin to be monitored by the ADS Monitoring Center or if it will require a free visit to be reprogrammed. Until then, your alarm monitoring will remain with Systems By Design.
It is important to note, there will be no interruption in service or coverage during the transition.
3. You will also receive one yard sign and two window decals from ADS in the mail in the coming weeks.
It’s important to note that the same Systems By Design team that has been serving you over the years will continue to service your account alongside the ADS team. We will continue to provide service out of our same office located at 1335 Butler Street, Oxford, Alabama 36203.
If you have any questions, please do not hesitate to call your local ADS office at 256.831.9595, or the ADS Customer Care team at 800.448.8652.