You have been directed to this page because Equinox Alarm Services has recently merged its business with ADS Security. With 22 privately owned and operated offices throughout the Southeast, ADS is one of the most admired, distinguished, and awarded security companies in the country. What does this mean for you, our valued customer?
As a customer of ADS Security, your property will be monitored by our state-of-the-art Monitoring Center. The ADS Monitoring Center is UL-listed and Five Diamond certified, so you can rest assured that your property will be monitored by some of the highest-trained operators in the industry.
ADS also offers a broad selection of next-generation security and automation technologies for your home or business. Take advantage of remote arming and disarming from your phone, live video monitoring, smart home products, managed access control systems, and much more.
To help make your transition to ADS a smooth one, here is what you can expect moving forward:
1. Please begin remitting payments directly to ADS for invoices received from ADS.
2. You will receive a letter from ADS notifying you of the date by which your alarm system will begin to be monitored by ADS. Until then, your alarm monitoring will remain with Equinox Alarm. There will be no interruption in service or coverage during the transition.
3. You will receive one yard sign and two window decals from ADS in the mail in the coming weeks.
4. Carl Grantham, Owner of Equinox Alarm Services, will be joining the ADS Security team in Tuscaloosa as a technician.
The ADS Security team is excited to provide you with the highest quality of service out of the ADS Security Tuscaloosa Office located at 711 Black Bears Way, Suite C, Tuscaloosa, AL 35401.
If you have any questions regarding the transition, please do not hesitate to call our local Tuscaloosa office at 205.553.4776, or the ADS Customer Care team at 866-837-8110.