You have been directed to this page because Alarm Specialists has recently merged its business with ADS Security. ADS is privately owned and operated with 20 offices throughout the Southeast. ADS is one of the most admired, distinguished, and awarded security companies in the country.
What does this mean for you, our valued customer?
As a customer of ADS Security, your property will be monitored by the state-of-the-art ADS Monitoring Center and you will have access to a wide range of products and services for superior protection. The ADS Monitoring Center is UL-listed and CSAA Five Diamond certified, so you can rest assured that your property will be monitored by highly-trained operators. ADS offers a broad selection of next-generation security and automation technologies for your home or business. Take advantage of remote arming and disarming from your phone, live video monitoring, smart home products, managed access control systems, and much more.
To help make your transition to ADS a smooth one, here is what you can expect moving forward:
1. The same technicians that have been serving you over the years at Alarm Specialists will continue to service your account alongside the ADS team. They will provide service out of the ADS office located at 4356 Fortune Place, Suite A, West Melbourne, Florida.
2. Your current invoicing method with Alarm Specialists, whether it is a mailed invoice, automatic bank draft or credit card draft, will automatically transfer to ADS in the coming weeks. Please begin remitting payments for all invoices from ADS, directly to ADS. A self-addressed envelope will be provided for your ADS invoice payments.
3. You will receive a letter from ADS notifying you of the date by which your alarm system will begin to be monitored by the ADS Monitoring Center. Until then, your alarm monitoring will remain with Alarm Specialists. It’s important to note, there will be no interruption in service or coverage during the transition.
4. Once your alarm system is monitored by ADS, you will receive one yard sign and two window decals from ADS in the mail.
If you have any questions regarding the transition, please do not hesitate to call your local ADS office at 321-254-8877, or the ADS Customer Care team at 866-837-8110. Thank you for your business and we look forward to serving you.