You have been directed to this page because Alarm One has recently merged its business with ADS Security. ADS is privately owned and operated with 23 offices throughout the Southeast. ADS is one of the most admired, distinguished, and awarded security companies in the country.
What does this mean for you, our valued customer?
As a customer of ADS Security, your property will be monitored by the state-of-the-art ADS Monitoring Center and you will have access to a wide range of products and services for superior protection. The ADS elite, private Monitoring Center is UL-listed and Five Diamond certified, so you can rest assured that your property will be monitored by highly-trained operators. ADS offers a broad selection of next-generation security and automation technologies for your home or business. Take advantage of remote arming and disarming from your phone, security cameras, smart home products, managed access control systems, and much more.
To help make your transition to ADS a smooth one, here is what you can expect moving forward:
1. In the coming weeks, your current invoicing method with Alarm One, whether it is a mail invoice, automatic bank draft, or credit card draft, will automatically transfer to ADS. Please begin remitting payments for all invoices from ADS, directly to ADS Security. A self-addressed envelope will be provided for your ADS invoice payments.
2. You will receive a letter from ADS notifying you of the date by which your alarm system will begin to be monitored by the ADS Monitoring Center or if it will require reprogramming. Until then, your alarm monitoring will remain with Alarm One. There will be no interruption in service or coverage during the transition.
3. You will receive one yard sign and two window decals from ADS in the mail in the coming weeks.
4. The ADS team is excited to provide you with the highest quality of service out of our local Columbus office located at 2500 Military Rd, Suite 5, Columbus, MS 39705.
If you have any questions regarding the transition, please do not hesitate to call our local office at 662.329.4222, or the ADS Customer Care team at 866.837.8110.