ADS Security Reviews - Customer Testimonials | ADS Security

We love to tell people about our great products and customer service, but our customers say it best...

    More Homeowner Testimonials

    "The tech who handled our service call has been here once before. Both times he has been professional and knowledgeable. He has explained what caused the need for service, and answered questions thus broadening our ability to understand both the system and how to better use it. He informed us about the 4G upgrade and performed the necessary equipment change while on site."

      Jackie H. | Gadsden, Alabama

      "(ADS) was personable and professional. I asked what I considered to be some very stupid questions on how the system worked with the SIM card and he was very patient while explaining everything to me. He went above and beyond his duty by offering to place my garbage at the street for me. I had a very painful knee condition and was having a hard time walking. He made the service call a great experience!"

        Johnna O. | Birmingham, Alabama

        "The service department has been the most important department to me and they have always been friendly, courteous and quickly attended to my needs."

          Dr. Sharon S. | Murfreesboro, Tennessee

          "Excellent service from my rep, to the installation and updating of my equipment. Anytime my alarm has sounded, ADS has called within 60 seconds to question if all is well or if the police should be sent. I have always been able to speak to someone when calling rather than an automation."

            Carin J. | Jackson, TN

            "I really like the people we have dealt with. They have been so patient with me. Also the alarm system is easy to use and gives us great piece of mind."

              Elmer C. | Melbourne, FL

              "I am a long time satisfied customer of ADS. The employees at the Savannah office are nice and helpful, the technicians are efficient and friendly. ADS has outstanding service."

                Theresa V. | Savannah, GA

                "The technician that repaired my system got it back up and running did a great job. He was very personable, approachable and professional. I would recommend your service, as all of my transactions with all of your employees to this point have been positive ones."

                  Tandy B. | Cullman, AL

                  "The service was amazing that we received. From the initial contact talking with the sales rep to scheduling the installation. The technician was very friendly and helpful. He even sent a postcard after the installation thanking us for allowing him in our home. I found that very impressive. Thank you ADS for being our home security system. We look forward to many years with you all. "

                    Willard R. | Columbus, MS

                    "I just love my alarm system. The sales person was very kind, such a friendly person. He explained every detail to me and let me pick my own package to fit my home. The guy that installed it was awesome!"

                      Joyce R. | Augusta, GA

                      More Business Testimonials

                      "I like it when services companies come in, tell me what they are going to do and then do it. No hassles, no changed commitments, no trouble and no excuses."

                        Jefferson's | Nashville, Tennessee

                        "Our service tech always goes above and beyond to get the job done!"

                          Marks Church Commons | Augusta, Georgia

                          "Customer service rep showed concern about security alarm issue in question, and she offered to dispatch a technician. The customer service rep was very helpful and answered all question. Also, the technician time to come to the facility was very good."

                            Kingwood Christian School | Birmingham, AL

                            "ADS always has very good customer sales and service. I have utilized ADS for over 15 years and they haven't let me down yet."

                              Ozburn Hessey Logistics | Nashville, Tennessee

                              "ADS Service and Staff are very professional and friendly. If we have any questions or issues its always completed in a timely manner. Yes I would recommend ADS."

                                Valley Pools | Huntsville, Alabama

                                "Courteous salesperson and technicians. We love our new surveillance and alarm system that can be checked by using the ADS app!"

                                  New Greater Love Missionary Baptist Church | Paducah, KY

                                  "We almost always get the same technician. He is friendly and knows what he's doing and is proficient as well. Problem always solved! I don't have to call for issues more than once every year or two! We really appreciate that, thank you."

                                    Finuf Sign Co | Augusta, GA

                                    "The technician was very thorough, made certain everything was working as it should. He was very polite and he answered my many questions about the alarm system and about future improvements for my system. I would highly recommend ADS Security."

                                      Tuscaloosa Police Department | Tuscaloosa, AL

                                      "Great service. They came out right away when we needed to get some things added like a sensor on our roll up door and an extra motion sensor for the front door. They did great work and the price is great!"

                                        Anderson Flaps | Chattanooga, TN

                                        "Installation went smooth. Technician was great, I rate him and A+++++. Salesman was very helpful. All ADS employees were helpful. Great job!!"

                                          Premier Fabrics | Columbus, MS

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