Access Solutions:  Fast Food Chain Gets Instant Remote Security Control

The Challenge

The high employee turnover rate that is common amongst fast food restaurants was becoming a consistent security problem for Popeyes Chicken franchise in Alabama. To avoid the constant, time-consuming requests to add or remove access codes, Popeyes challenged ADS Security to present a solution that would allow the franchise owner to personally manage employee access remotely from his home.

Our Strategy

After reviewing Popeyes situation thoroughly, ADS determined that the network solution from DMP would be a practical way to solve the problem.  Using the Prattville branch as a trial run over a four week period, ADS was able to determine that with a few equipment changes, the system would provide exactly what was needed to satisfy the customer. The Prattville location was upgraded to the DMP XR100 networking panel and the end-user software installed was DMP System Link.

Benefits

• UL-listed¹, CSAA² Five Diamond Central Station
• 24-Hour, Remote Access Control for Client
• DMP System Link – User-Friendly Client Software
• Instant Security Management of Multiple Locations
• Time-Saving, Maintenance-Free Solution

Results

After testing the Prattville store, the Popeyes chain owner saw the independence and flexibility the new system provided, and gave ADS the green light to connect the other five locations. Within two weeks, all six branches were online and could be managed from his home office, allowing him to add or delete employee access codes instantly. This 24-hour, remote system had eliminated the time-consuming communication originally required to accomplish the same task, and provided the client with a secure, user-friendly solution to their security problem.

About the Client

Popeyes® was founded in New Orleans, Louisiana, in 1972 and is the world's second largest quick-service chicken concept based on the number of units. Popeyes is a highly differentiated QSR brand with a passion for its New Orleans heritage and flavorful authentic food. Popeyes serves food the world craves and is continuing to expand its global reach. As of December 28, 2008, the Company operated and franchised 1,922 Popeyes restaurants in 44 states, the District of Columbia, Puerto Rico, Guam and 25 foreign countries.

System Link ™ is the end-user alarm panel management software from DMP and offers many features in addition to what was presented in this case study.

• Control user codes, schedules, and holiday dates
• User-friendly Windows® based operation
• Password-protected login ensures system integrity
• Communicates over phone line, network, or direct connect
• Print information from programming screens
• Easily enroll new users and access cards
• Check system status, anywhere, anytime
• Turn outputs on/off
• Arm/Disarm

¹ Underwriters Laboratories
² Central Station Alarm Association